> For the complete documentation index, see [llms.txt](https://timeauction.gitbook.io/time-auction-skilled-volunteers-matching-program-o/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://timeauction.gitbook.io/time-auction-skilled-volunteers-matching-program-o/how-does-it-work/4.-view-your-applicants.md).

# 4. View Applicants

## Follow these steps to view your applicants and select the right volunteer! 

{% embed url="<https://youtu.be/xVYBvotTedQ>" %}

1. When the applications start rolling in, you can view the applications on your Organisation Dashboard > Projects > Active.&#x20;
2. **\[Important] ⭐ Please contact the volunteer for a phone interview or a screening process before sending an offer. There are three main questions / areas we recommend to touch upon (refer to the table below).**
3. Once you've found the right volunteer, click "Send Offer" to send them our [standard volunteer agreement](https://timeauction.org/volunteers_terms_and_conditions). &#x20;
4. After the offer has been sent, the volunteer will accept or decline your offer.&#x20;
5. Once they have accepted your offer, you can liaise with them directly and kickstart with the project!&#x20;

| Questions / Areas to touch upon:                                                                                                                                                                                                                                                                                                                                                                                        | Why is it important:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Learn more about their knowledge on your organisation and the causes that you support                                                                                                                                                                                                                                                                                                                                   | Getting a better understanding on the applicant's passion and their motivation to volunteer for you                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| Ask questions about whether their skills are up to your level of expectations                                                                                                                                                                                                                                                                                                                                           | To gauge the volunteer's confidence in completing the project. If it's projects like translation, you can provide a small paragraph or task for the applicant to test their skills                                                                                                                                                                                                                                                                                                                                                                                              |
| <p><em>(If they're answers for the questions above are good and you're thinking of sending them an offer)</em><br><br>Communicate concisely on the following points:<br></p><ol><li>The expectations on what they are going to work on, the task(s) details, and your own expectations for them</li><li>How flexible their working schedule is</li><li>What is the best way to communicate with your team etc</li></ol> | <p>This is the most important area to touch upon in order to minimise the volunteer's dropout rate.</p><p></p><p>There are three main reasons on why volunteers dropout:</p><ul><li>Their expectations are inaccurate and the project pivoted to something that they didn't sign up for</li><li>They are not passionate about your causes </li><li>They haven't built a relationship with you and your team<br><br><em><strong>The volunteer's sense of responsibility  and eagerness to complete the project increases if you're closer with them.</strong></em><br></li></ul> |